Get in Touch With Us
Got a question about something you read on swpca.ca, spotted an error, or want to suggest a betting site we haven't covered yet? This page explains the best way to reach our team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. We read every message that comes in and try to respond within two business days. Send your note to [email protected] and, if you can, include a short summary of what your enquiry is about in the subject line — it helps us route it to the right person faster.
If your message relates to a specific sportsbook, bonus offer or comparison page, mentioning the exact page or offer name saves us a back-and-forth and gets you a useful answer sooner.
What You Can Get in Touch About
- General questions — If anything about how we review or rank betting sites is unclear, or you want more detail on a specific sportsbook, ask us directly.
- Corrections — Bonus terms, wagering requirements, payment options and licensing details change often. If you spot something on the site that looks out of date, we want to hear about it and fix it quickly.
- New betting sites to review — Part of our focus is tracking new betting sites entering the Canadian market. If there's an operator you think we should be looking at, let us know and we'll add it to our research queue.
- Feedback on our comparisons — Whether it's about odds coverage, live betting features, mobile apps or CAD payment methods, reader feedback shapes how we test and present future content.
- Partnership and business enquiries — If you represent a sportsbook or a related business and want to discuss a working relationship, introduce yourself and outline what you have in mind. We're transparent about the fact that some of the sites we cover are commercial partners, and this never affects how we rank them.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message. We can point you toward provincial and national support resources, though we are not a support service ourselves.
What Happens After You Send a Message
A real person on our editorial team reads and responds to every message — we don't rely on automated replies to stand in for an actual answer. Most enquiries are answered within two business days, though corrections and detailed research requests occasionally take a little longer while we verify the details before publishing any update.
If your enquiry needs input from more than one person on the team, we'll let you know it's being looked at rather than leave you waiting without a word.
Before You Write In
A few common questions are already answered elsewhere on the site, so you might find a faster answer there:
- Bonus terms, wagering requirements and withdrawal timelines are covered on each sportsbook's individual review.
- Province-specific availability and age requirements are explained across our site guides — if you're outside Canada, note that some of our coverage extends to related markets, including our page on trusted non-GamStop casinos in the UK.
- If your question is about how we assess and rank betting sites, our ratings methodology is outlined alongside our comparison tables.
If none of that answers what you need, an email is still the quickest route to a direct answer from our team.
A Note on How We Work
We aim to keep our reviews of betting sites in Canada accurate, current and genuinely useful — that means treating reader feedback as part of the process, not an afterthought. If something we've published affected a decision you made, good or bad, we'd rather know about it than not.
Thanks for taking the time to read this far. We look forward to hearing what's on your mind.